{"id":4874,"date":"2026-02-22T14:51:38","date_gmt":"2026-02-22T14:51:38","guid":{"rendered":"https:\/\/corporate.docmorris.com\/?page_id=4874"},"modified":"2026-03-30T10:47:53","modified_gmt":"2026-03-30T10:47:53","slug":"sustainability","status":"publish","type":"page","link":"https:\/\/corporate.docmorris.com\/en\/about-us\/sustainability\/","title":{"rendered":"02.4. Sustainability (EN)"},"content":{"rendered":"\t\t
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\u2018Healthier life\u2019 <\/span>Our sustainability strategy<\/span><\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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DocMorris has a special responsibility to society: we want to create a world for everyone to manage their health in one click. Implementing this business model to improve peoples' quality of life inherently follows the principle of sustainability.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Yet, we understand that much more is needed to realise our ambition of a \u2018Healthier life\u2019 \u2013 that is to deeply weave sustainability into our corporate strategy at all levels. We acknowledge our responsibility to monitor, understand and act upon the social, environmental and economic impact of our own operations and that of the wider digital health industry. That’s why we have structured our sustainability approach around four strategic pillars: Healthier People, Sustainable Planet, Caring Company, and Reliable Partnerships.<\/p>


Our sustainability journey has already begun, and we will continue to embed sustainable priorities into our business practices. Just like the circular economy, our sustainability efforts will constantly evolve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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4 Strategic pillars<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Healthier People<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Digitisation may have simplified our lives in many ways, but there is still a strong need for its integration into professional medical assistance and care. Based on our commitment to improving medication efficacy and providing easier access to seamless and higher-quality digital health offerings, we’re rethinking healthcare for our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Sustainable Planet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Climate change is the defining issue of our time, and a continuous rise in temperature will have severe consequences for our planet. Action is required. Our priorities include the reduction of our company\u2019s carbon footprint, efficient energy use, sustainable packaging materials, and waste management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Reliable Partnerships<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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In building a sustainable digital health ecosystem, we need to recognise the fundamental impacts of our business activities on relevant stakeholders and vice versa. We want to foster collaborative decision-making and share ownership with relevant ecosystem players. Our sustainability measures therefore include stakeholder identification, transparent dialogue, and the continuous implementation of the lessons learned.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Caring Company<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Technology is rapidly changing customer expectations. In response, we are adapting our ways of working to best suit our customers’ needs. A significant part of this is to constantly monitor and minimise any risks posed to our customers and employees in our use of technology. Data privacy and information security are areas of a particularly high interest for us. We focus firmly on reliable digital systems and data protection, new corporate governance and compliance principles, a value-oriented corporate culture, attractive working conditions, and talent development.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Clear targets for the future<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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We have set specific, measurable short-, mid- and long-term targets in each of our five strategic pillars. These are not only closely interwoven with the strategy, but also linked to the compensation of the Executive Board.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Climate Change <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will maintain the current level of CO2e emissions within scopes 1 and 2 (>85 %\nreduction vs. base year).<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will introduce measures to help reduce downstream transportation emissions over the long term.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tMid-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will reduce CO2e emissions from downstream transportation by 20 % through innovative packaging and greener shipping options (scope 3)<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tLong-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will achieve net zero emissions (scopes 1 and 2) by 2050.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Own Workforce <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will strengthen resilience and ownership among our employees and improve the\nemployee engagement score.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will keep the Gender Pay Gap below the level of 4.5 %.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will expand training in new market skills and train our employees in particular in the\nadvanced use of AI.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tMid-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will strengthen the focus on intercultural diversity.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tLong-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will remain an employer of choice where people want to work and build a career.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tLong-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will be a leader in corporate social responsibility, including human rights.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Workers in the value chain <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will increase the proportion of signed Partner Codes of Conduct and expand ESG-based risk management for our suppliers.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tMid-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe establish a robust risk management for our suppliers, which includes agreement with\nthe Partner Code of Conduct.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tLong-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will foster respect of human rights within the whole supply chain (upstream & downstream).<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Consumers and end users <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\t2026<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will cover 98 % of the drug groups with information letters.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tWe will add at least 5 new Journeys to the DocMorris \u201cRatgeber\u201d and expand other\nservices for chronic disease patients.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tMid-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will expand our digital health ecosystem platform.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tLong-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will work towards achieving our vision of enabling everyone to manage their health in one click.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t
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Business Conduct <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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\n\t\t\t\t\tWe will introduce further policies to strengthen our corporate culture and promote fair business conduct.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tMid-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tOur objective is to significantly enhance our policies, procedures and oversight\nmechanisms related to fair and compliant business behaviour.<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tLong-term<\/span>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\tWe will foster a high level of business conduct performance by integrating industry best\npractices into all core business processes and decision-making structures.<\/span>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Walter Hess<\/div>\t\t\t\t<\/div>\n\t\t\t\t
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\u00abIn 2025, we continued to report in accordance with the applicable ESRS standards and further expanded our sustainability initiatives. In the area of climate change in particular, we achieved a significant milestone by meeting our mid-term targets ahead of schedule.\u00bb<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Walter Hess
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Our sustainability report<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our 2025 Sustainability Report is based on the European Union\u2019s Corporate Sustainability\nReporting Standard (CSRS) and is therefore included in the Annual Report. You can find\ndetails on our progress and new sustainability goals in the Annual Report starting on page\n39. DocMorris has also prepared its first TCFD report for 2025, which is included in the\nAnnual Report starting on page 93.<\/p>\t\t\t\t<\/div>\n\t\t\n\t\t

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Read more<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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nationalities<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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million drug safety notes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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adjusted gender pay gap<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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reduction in market-based GHG emissions (scope2)*<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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*compared to 2022 base year<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Sustainability at all levels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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To ensure the successful anchoring and implementation of our sustainability strategy at all levels of our organisation, the appropriate resources and responsibilities have been allocated.<\/p>

Overall responsibility for the sustainable development of DocMorris lies with the Board of Directors and the Executive Board. As of 2023, Prof. Dr. Andr\u00e9a Belliger is responsible for Sustainability within the Board of Directors. The Sustainability Steering Committee reports on a regular basis on important developments to the Board of Directors and the Executive Board.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Sustainable Development Goals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Our strategic approach to managing material topics is aligned with the United Nations\u2019 Sustainable Development Goals (SDGs), which were developed as a global blueprint to achieve a better and more sustainable future for all. While all 17 SDGs are related to our activities and impact, we have identified 7 that are most closely linked to our strategic pillars:<\/p>