Logo DocMorris
© 2025 DocMorris AG

‘Healthier life’ Our sustainability strategy

DocMorris has a special responsibility to society: we want to create a world for everyone to manage their health in one click. Implementing this business model to improve peoples' quality of life inherently follows the principle of sustainability.

Sustainability Strategy Pillars

Yet, we understand that much more is needed to realise our ambition of a ‘Healthier life’ – that is to deeply weave sustainability into our corporate strategy at all levels. We acknowledge our responsibility to monitor, understand and act upon the social, environmental and economic impact of our own operations and that of the wider digital health industry. That’s why we have structured our sustainability approach around four strategic pillars: Healthier People, Sustainable Planet, Caring Company, and Reliable Partnerships.


Our sustainability journey has already begun, and we will continue to embed sustainable priorities into our business practices. Just like the circular economy, our sustainability efforts will constantly evolve.

4 Strategic pillars

Sustainability Icon

Healthier People

Digitisation may have simplified our lives in many ways, but there is still a strong need for its integration into professional medical assistance and care. Based on our commitment to improving medication efficacy and providing easier access to seamless and higher-quality digital health offerings, we’re rethinking healthcare for our customers.

Sustainability Icon 1

Sustainable Planet

Climate change is the defining issue of our time, and a continuous rise in temperature will have severe consequences for our planet. Action is required. Our priorities include the reduction of our company’s carbon footprint, efficient energy use, sustainable packaging materials, and waste management.

Sustainability Icon 2

Reliable Partnerships

In building a sustainable digital health ecosystem, we need to recognise the fundamental impacts of our business activities on relevant stakeholders and vice versa. We want to foster collaborative decision-making and share ownership with relevant ecosystem players. Our sustainability measures therefore include stakeholder identification, transparent dialogue, and the continuous implementation of the lessons learned.

Sustainability Icon 3

Caring Company

Technology is rapidly changing customer expectations. In response, we are adapting our ways of working to best suit our customers’ needs. A significant part of this is to constantly monitor and minimise any risks posed to our customers and employees in our use of technology. Data privacy and information security are areas of a particularly high interest for us. We focus firmly on reliable digital systems and data protection, new corporate governance and compliance principles, a value-oriented corporate culture, attractive working conditions, and talent development.

Clear targets for the future

We have set specific, measurable short-, mid- and long-term targets in each of our five strategic pillars. These are not only closely interwoven with the strategy, but also linked to the compensation of the Executive Board.

2026
We will maintain the current level of CO2e emissions within scopes 1 and 2 (>85 % reduction vs. base year).
2026
We will introduce measures to help reduce downstream transportation emissions over the long term.
Mid-term
We will reduce CO2e emissions from downstream transportation by 20 % through innovative packaging and greener shipping options (scope 3)
Long-term
We will achieve net zero emissions (scopes 1 and 2) by 2050.
2026
We will strengthen resilience and ownership among our employees and improve the employee engagement score.
2026
We will keep the Gender Pay Gap below the level of 4.5 %.
2026
We will expand training in new market skills and train our employees in particular in the advanced use of AI.
Mid-term
We will strengthen the focus on intercultural diversity.
Long-term
We will remain an employer of choice where people want to work and build a career.
Long-term
We will be a leader in corporate social responsibility, including human rights.
2026
We will increase the proportion of signed Partner Codes of Conduct and expand ESG-based risk management for our suppliers.
Mid-term
We establish a robust risk management for our suppliers, which includes agreement with the Partner Code of Conduct.
Long-term
We will foster respect of human rights within the whole supply chain (upstream & downstream).
2026
We will cover 98 % of the drug groups with information letters.
2026
We will add at least 5 new Journeys to the DocMorris “Ratgeber” and expand other services for chronic disease patients.
Mid-term
We will expand our digital health ecosystem platform.
Long-term
We will work towards achieving our vision of enabling everyone to manage their health in one click.
2026
We will introduce further policies to strengthen our corporate culture and promote fair business conduct.
Mid-term
Our objective is to significantly enhance our policies, procedures and oversight mechanisms related to fair and compliant business behaviour.
Long-term
We will foster a high level of business conduct performance by integrating industry best practices into all core business processes and decision-making structures.
Walter Hess
«In 2025, we continued to report in accordance with the applicable ESRS standards and further expanded our sustainability initiatives. In the area of climate change in particular, we achieved a significant milestone by meeting our mid-term targets ahead of schedule.»

Walter Hess
CEO, DocMorris AG

Walter Hess CG Mar 14
Sustainability Report 2024 scaled

Our sustainability report

Our 2025 Sustainability Report is based on the European Union’s Corporate Sustainability Reporting Standard (CSRS) and is therefore included in the Annual Report. You can find details on our progress and new sustainability goals in the Annual Report starting on page 39. DocMorris has also prepared its first TCFD report for 2025, which is included in the Annual Report starting on page 93.

Read more

65

nationalities

16,4

million drug safety notes

4,5%

adjusted gender pay gap

85%

reduction in market-based GHG emissions (scope2)*

*compared to 2022 base year

Sustainability at all levels

To ensure the successful anchoring and implementation of our sustainability strategy at all levels of our organisation, the appropriate resources and responsibilities have been allocated.

Overall responsibility for the sustainable development of DocMorris lies with the Board of Directors and the Executive Board. As of 2023, Prof. Dr. Andréa Belliger is responsible for Sustainability within the Board of Directors. The Sustainability Steering Committee reports on a regular basis on important developments to the Board of Directors and the Executive Board.

Sustainable Development Goals

Our strategic approach to managing material topics is aligned with the United Nations’ Sustainable Development Goals (SDGs), which were developed as a global blueprint to achieve a better and more sustainable future for all. While all 17 SDGs are related to our activities and impact, we have identified 7 that are most closely linked to our strategic pillars:

  • SDG 3 Good Health and Well-Being
  • SDG 5 Gender Equality
  • SDG 8 Decent Work and Economic Growth
  • SDG 9 Industry, Innovation and Infrastructure
  • SDG 12 Responsible Consumption and Production
  • SDG 13 Climate Action
  • SDG 17 Partnerships for the Goals

We pay particular attention to how our sustainability strategy can contribute in the most meaningful way to the SDGs as a core of our actions and an impactful contribution to responsible corporate citizenship.

Sustainability SDGs

All SDGs

MSCI ESG Rating

DocMorris has been rated by the renowned rating agency MSCI ESG and achieved a very good and improved rating of AA with a focus on a good rating for labor management and corporate governance. This proves that our sustainability efforts are also receiving attention from outside. There is still room for development, but we are working on improving the rating even further in the future.
MSCI ESG Rating 1 scaled
ESG Rating 1 scaled

Read More

United Nations Global Compact

DocMorris is committed to the United Nations Global Compact (UNGC), the world’s largest corporate sustainability initiative with the mission to help companies align their strategies and operations with universal principles relating to human rights, labour, the environment, and anti-corruption. Becoming a member in early 2022 underpins our desire to contribute to advancing societal and environmental goals and use this framework to regularly report on our progress.

Read more

Questions?

Want to know more? Our team will be glad to answer any questions you may have about sustainability at DocMorris.​

Additional contacts can be found here:​

Sustainability Team

All contacts